Returns & Cancelations
It is important for us that you acquire the product that you really want. For this reason, if you want to cancel your order, we offer the option to do so within 24 hours. Just send an email with your order number, telling us the reasons for the cancellation, and the purchase will be canceled. You will be reimbursed the full amount of the purchase and delivery expenses, excluding the management fees charged by Pay Pal. This amount is equivalent to 3.5% of the total amount.
If your order has been shipped and you wish to cancel the purchase, you can return the package, provided that the inner packaging has not been broken and is in perfect condition. In this case we will refund the product value, but not the shipping or the return shipping, nor the management fee charged by PayPal. This amount is the equivalent to 3.5% of the total amount.
If you already have the product and find a manufacturing defect, do not forget that we offer a BS guarantee. The item will be replaced by another one. Send us an email to Customer Care in order to resolve it quickly and efficiently.